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Regional Director

Job Title: Regional Director
Contract Type: Permanent
Location: Brussels, Belgium
Industry:
Salary: EUR
Reference: 38
Contact Name: Janet Downer
Contact Email: janet@consultfpi.com
Job Published: September 07, 2016 18:54

Job Description

I am looking for a Regional Manager for my Business Services Client who will have overall responsibility for delivering my Clients sales and customer services strategies in Brussels  across 2 sites. You must be fluent in Dutch, English and French.

 

Key Responsibilities:

  • Operational
  • Business Development/Renewals
  • People Management
  • Health and Safety

 

Competencies and Personal Attributes:

  • Strong team leadership skill
  • High degree of commercial awareness
  • Uses coaching, training, mentoring skills
  • Motivator with excellent influencing skills
  • Resilience and drive
  • Decision making skills
  • Act confidentially and sensitively to client needs
  • Ability to operate sensitively in multicultural environments and build effective working/customer relations
  • Self-motivated with strong interpersonal and diplomatic skills
  • Ability to maintain and control and perform during stressful situations
  • Uses initiative proactively

 

Essential Skills, Experience & Qualifications

  • 4-5 years experience of delivering world standard levels of service in a commercial B2B environment
  • 4+ years experience in a professional services organisation
  • 4+ years proven customer retention and satisfaction experience is a must
  • Proven negotiation skills with eye on profits, revenue and margin
  • Experience of budgeting P+L delivering yield and forecasting accurately is essential
  • Managing multiple sites proactively is a must
  • Positive and motivational management and customer relationship style
  • Demonstrable expertise in managing team performance, monitoring systems and compliance
  • Commercial decision making/communication and presentation/closing skills
  • Computer literate
  • Excellent planning and organising
  • Graduate standard preferred
  • Ability to successfully engage with and influence senior management (internally/externally)  

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