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Meetings & Events Specialist, Berlin

Job Title: Meetings & Events Specialist, Berlin
Contract Type: Permanent
Location: Berlin, Germany
Industry:
Salary: EUR
Reference: 11
Contact Name: Janet Downer
Contact Email: janet@consultfpi.com
Job Published: May 20, 2016 09:44

Job Description

I am looking for a Meeting & Events Specialist who will report to the Office Manager/Facilities Coordinator and is responsible for managing all bookable rooms within the building as well as delivering professional onsite events.

Duties and Responsibilities

  • Create and efficiently maintain up-to-date the room booking systems.
  • Provide timely, accurate & personalised response to meetings and events enquiries.
  • Effectively liaise with Technicians, Cleaners and Reception for the meeting set-ups by ensuring that communication is optimum as to avoid any operational issues.
  • Ensure accurate room booking information is displayed on each room every morning and that their general condition is meeting the agreed standards.
  • Ensure all relevant and key meeting information is available whenever updates are needed.
  • Monitor meeting room signage condition, furniture (cleanliness, set-up/removal, general condition) and AV/VC equipment proper functioning.
  • Continually improve, simplify and innovate worksheets as well as processes by actively bringing up issues, possible solutions & sharing ideas.
  • Convey relevant feedback to line manager when appropriate.
  • Set up and maintain professional relationship with local suppliers (eg food, hotels, and conference facilities).
  • Monitor usage of F&B meeting consumables in the kitchen and other food services in each building (vending machines and caterers) 
  • Plan and organise M&E relevant contractors training session based on actual needs 
  • Monitor & manage stock of crockery – conduct quarterly inventories and stock replenishment orders.
  • Prepare relevant M&E statistics by the end of each month

Skills and Competencies

  • Strong written and verbal communications skills
  • Strong organizational and problem solving skills
  • Proficient knowledge of Microsoft Office Pack
  • Familiar with leadership skills

Experience

  • Customer service experience in a quality/demanding environment
  • Operational and administrative experience in a medium to large Meeting, Conference, Banqueting environment
  • Exposure in an international corporate organization
  • Hotel Reception / Concierge experience desired/ Running a front desk
  • Hospitality or Hotel Management Degree

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