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Facilities Manager, London

Job Title: Facilities Manager, London
Contract Type: Permanent
Location: London, United Kingdom
Industry:
Salary: GBP
Reference: 172
Contact Name: Janet Downer
Job Published: July 23, 2019 13:58

Job Description

Are you fluent in English and available immediately to work in London?

Do you have excellent customer services skills?

Are you looking for an exciting new challenge, managing a small team, including remote sites?

The Facilities Manager will assist the Regional Facilities Manager in leading a team (or vendor group) in the tactical delivery for the assigned property/facility, and be the on-site key point of contact for the key stakeholders and the client. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services, helpdesk and reception.

Key Responsibilities:

People Management
  • Help manage and coach team
  • Assist in developing and sustain a high-quality well motivated team
  • Ensure high staff morale, trust and work ethics
  • Actively support an environment that supports teamwork, co-operation and performance excellence within team
  • Assist in mentoring and enabling Training & Development of team members
Client/Stakeholder Management
  • Deliver excellent customer service to meet on-site client’s expectations
  • Build and develop effective relationships with key stakeholders (client, landlord and suppliers) and be comfortable working across all levels
  • Manage delivery of facilities services across all functions
  • Monitor procedures to ensure client’s expectations are conveyed and worked upon
  • Procurement & Vendor Management
  • Support vendors including hard and soft skills to deliver services on time and within budget
  • Support vendor procurement processes in accordance with agreed client procurement guidelines as well as the Client's procurement best practices
Contracts Management
  • Ensure that all contracts are professionally delivered at the right cost and in line with the Client Code of Ethics
  • Support in monitoring expiry of contracts and initiate re-procurement if needed
  • Continually assess contracts to ensure best value delivered to the client
Finance Management / Cost Control / Profitability
  • Assist in ensuring that the site’s financial operations are meeting targets and control requirements
  • Assist and monitor financial processes to ensure account payable procedures are followed at all times
Health & Safety Management
  • Implement and manage safety procedures to ensure the provision of a safe working environment
  • Ensure compliance with statutory regulations on fire, health and safety standards
Site Operations Management
  • Implement Industry Best Practice operations
  • Assist and monitor to ensure all building procedures and performance measures are maintained at all times
  • Ensure all Critical Environment requirements are met
  • Seek ways to reduce costs and improve operational standards
  • 24/7 emergency call support and site attendance is required
Risk Management
  • Assist in the implementation and management of a property risk management program
  • Support the implementation and monitoring of disaster recovering and business continuity plans
  • Follow established escalation procedures and incident reporting procedures
  • Adhere to my Client’s business conduct by ensuring compliance with the firm’s guidelines,  procedures and strategies


 

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